Refund policy – OpenArc Marketplace
We want you to be completely satisfied with your purchase.
Returns
•We accept returns within 30 days of delivery.
•Items must be unused and in original packaging.
Refunds
Once your return is inspected, we will email you to notify you of approval or rejection. Refunds are issued back to your original payment method.
Exchanges
We replace items if they are defective or damaged. Email us at elidawson53@gmail.com.
Non-Returnable Items
•Gift cards
•Downloadable digital products
•Clearance items (if applicable)
Shipping Costs
Customers are responsible for return shipping unless the item is defective.
[ This document was last updated on November 28, 2025 ]